What is “Favorite Guest” bonus system?
This is a single bonus system for our guests. This system gives our guests the opportunity to accumulate from 10% of each bill in the form of points on a “Favorite Guest” personal card.
How to become a member of “Favorite Guest” bonus system?
To become a member of “Favorite Guest” bonus system, you need to visit any of the restaurants of our chain and fill out the Member’s Questionnaire. After that, you will be given a “favorite guest” card.
How to accumulate points?
Points are credited automatically to your “Favorite Guest” personal card each time you pay your bills. For crediting points, you need to give your card to the waiter when calculating the procedure. In the absence of a personal card, points are not credited to your account.
Points are awarded for each hryvnia of your purchase.
The number of points credited is 10% of a bill, but may change upwards during special promotions. Follow the personal offers from the G-Group.
How to check the balance of points on the “Favorite Guest” personal card?
You can check the exact number of bonuses on the card by visiting any of the restaurants of the chain, and providing a card to your waiter, or on the website g-group.com.ua of the chain in the “Personal Account” section. (The personal account function will be available soon).
How to use the accumulated points?
You can pay with points in all restaurants of the chain.
You can pay with points both the entire bill or its part. At the time of payment of the bill in the restaurant, points will be deducted from your card. Points are deducted only if you have a personal card.
How to have a lost card reissued?
To block a lost card and have it reissued, you need to contact any of the G-Group restaurants, fill out a special form in which you must specify your full name, date of birth and phone number provided earlier when registering in the bonus system.